"Help! Call 9-1-1!" presents important information about using 9-1-1 for pre-teens. Students learn all aspects of when and how to use 9-1-1 services. Dramatic recreations of real-life scenarios show teens the right times to use 9-1-1. The scenarios include what to do if someone is sick or injured or if someone attempts to enter the house while the teen is home alone. "Help! Call 9-1-1!" includes interviews with actual 9-1-1 dispatchers to illustrate what happens on the other end of the phone. The video also explains the consequences of making a prank call to 9-1-1.